Program Manager
Location: Columbia, SC Hybrid (2-3 days in office per week or at the manager's discretion)
Interview Process: 1 round, Virtual/Online
Duration: 12 Months
Employment Type: Contract
Experience Required: 10+ Years
Candidate Location: Candidate MUST be a SC resident. No relocation allowed.
Project Scope:
The Program Manager will support enterprise-wide initiatives by leading and coordinating complex projects across multiple business units, internal divisions, and external agency stakeholders. This role is responsible for managing large-scale, cross-functional programs that align with organizational strategic goals while ensuring successful delivery, stakeholder engagement, and measurable business value.
The position will play a key role in establishing project governance, improving program management processes, and ensuring consistent execution across a diverse portfolio of enterprise initiatives.
Key Responsibilities:
Program & Project Leadership
- Lead and manage enterprise-level programs and projects from initiation through completion
- Develop comprehensive project plans, schedules, milestones, and resource allocations
- Oversee multiple concurrent projects and ensure alignment with strategic business objectives
- Monitor project progress, deliverables, dependencies, and overall program health
- Ensure projects are delivered on time, within budget, and in accordance with quality standards
Project Planning & Execution
- Create and maintain detailed project plans for complex enterprise initiatives
- Define project scope, objectives, timelines, and success criteria
- Assign tasks, manage work efforts, and track project deliverables
- Adjust project plans, schedules, and resources as necessary to meet changing business needs
- Ensure adherence to project management methodologies and best practices
Stakeholder Management & Communication
- Serve as the primary liaison between business units, technical teams, and executive leadership
- Coordinate communication across all impacted departments and external stakeholders
- Provide regular project status updates, executive summaries, and risk assessments
- Present program updates, recommendations, and strategic insights to senior leadership
- Foster strong collaboration across internal teams and partner organizations
Portfolio & Governance Management
- Maintain accurate project information within enterprise portfolio management tools, including SharePoint
- Ensure timely updates on project status, milestones, risks, and issues
- Support portfolio governance, reporting, and decision-making processes
- Track and report on project performance, outcomes, and business value realization
Risk, Change & Resource Management
- Identify, assess, and mitigate project risks and issues
- Apply formal change management processes to support successful implementation
- Manage resource planning, allocation, and utilization across multiple initiatives
- Escalate risks, resource constraints, and timeline issues as appropriate
- Ensure effective issue resolution and decision-making
Process Improvement & Strategic Support
- Establish repeatable, scalable, and adaptable project management processes
- Drive continuous improvement initiatives within program and project management practices
- Identify opportunities to improve workflows, governance, and operational efficiency
- Support business process analysis, mapping, and re-engineering efforts
- Ensure alignment with organizational strategy and customer-focused outcomes
Cross-Functional Coordination
- Coordinate activities across multiple projects, teams, and agencies
- Manage interdependencies between projects and business initiatives
- Collaborate with stakeholders to prioritize initiatives and allocate resources effectively
- Support enterprise-wide regulatory and compliance-related projects
Documentation & Reporting
- Document meetings, decisions, action items, directives, and significant communications
- Maintain comprehensive project documentation, including plans, schedules, and status reports
- Develop professional reports, dashboards, and presentations for stakeholders
- Ensure transparency and accountability throughout the project lifecycle
Required Skills & Experience:
· Minimum 8 years of experience managing large, complex enterprise projects or programs
· 10+ years of overall experience in project and program management
· Demonstrated experience leading cross-functional, multi-stakeholder initiatives
· Experience managing project budgets, schedules, resources, and risks
· Strong knowledge of project governance, performance measurement, and change management
Preferred Skills:
· Project Management Professional (PMP) certification
· Advanced degree in Business, Information Technology, or related field
· Experience in public sector or large enterprise environments
· Experience managing regulatory or compliance-driven initiatives
Education:
Bachelor’s degree in Information Technology, Business Administration, or related field
Preferred Certifications:
- Project Management Professional (PMP)
- Program Management Professional (PgMP) – preferred but not required
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