Job Description:

JOB TITLE Lead Security Monitor	PROGRAM Refugio Unaccompanied Children Shelter	REPORTS TO Program Director	SALARY $24.52
LOCATION San Benito, TX	JOB TYPE Full-Time	WORK SCHEDULE Five Days per week, 40 Hours per week, 12 Months per year

General Description

The Lead Security Monitor is responsible for overseeing all security monitoring operations within an ORR funded UAC shelter to ensure the continuous safety, supervision, and protection of children, staff and visitors in compliance with ORR Policy, the cooperative agreement, state licensing requirements and agency policy. This role provides direct supervision and leadership to Security Monitors, ensues proper operation and documentation of surveillance systems, maintains line-of sight and accountability standards, and serves as a key operational contact during incidents, emergencies and audits.

The Lead Security Monitor will also assist the Direct Care Staff in ratio as needed.

About You

The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders.   You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals. 

You have the following Competencies: 

Ability to provide guidance and support to staff.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team. 
Attention to detail and ability to maintain accurate records. 
Adapt to unexpected circumstances, think critically and is resourceful.
Ability to work well under pressure and manage multiple tasks simultaneously. 
Adapt to frequent changes and bring new ideas and innovations to the workplace. 
Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork.

Minimum Qualifications

Education:Must have a High School Diploma or GED equivalent 
Experience:Three years of experience working with youths or similar environment and Prior supervisory experience stronglyrequired.
Competencies:Professional: Diversity, Conflict Management, Communication, Proactivity, Multi-task 
Organizational:Leadership, Teamwork, Community Approach 
 Skills:Office 0365; Bilingual (English – Spanish) 
Other:Driver’s License;ability to work flexibleSchedulesincluding nights,holidays and weekendsand other shifts if needed. Ability to respond on-site during emergencies
Physical ability toassistwith evacuations ifrequired

Other employment requirements include the following: 

Criminal Backgroundclearance
National Sex Offenderclearance
TB Test
Drug testing
All requirements must meet ORR, federal and state licensing standards

Preferred Qualifications

Education:Associates degree in related field
Experience: 5years'experience working with youth inaORR shelter program
Office 365, Excel, Video Technology software,
Bilingual (English, Spanish and Creole)

What You’ll Be Doing

Providedirect supervision, coaching, and oversight toSecurity Monitors across all shifts.
Services as a lead responder for security-related incidents, disturbances, or emergencies.
Assign posts,monitorstaffing coverage,and ensure 24/7 security monitoring coverage per ORR requirements.
Ensure staff follow all ORR policies, shelterproceduresand safety protocols.
Conduct shift briefings and debriefings to communicate expectations, incidents, and operational updates.
Mayparticipatein hiring, training, performance monitoring,and corrective actions for security monitor staff.
Oversee continuous monitoring of all camerasystems,alarms, and security technology.
Ensure all surveillance systems are operational,recorded at all times, and properly time/date stamped.
Immediately report, document, and escalate any systems outages, blindspotsor malfunctions.
Ensures access control protocols are followedbystaff, visitors,contractorsand vendors.
Maintainaccuratedaily security logs, incident reports, and monitoring documentation.
Ensure incident reports are completed accurately andsubmittedwithin required ORRtimeframes.
Support Direct Care Staff during transitions, movement, emergencies, and staffing shortage as needed whilemaintainingsupervision oversight.
Ensure children are supervised at all times,and that line-of-sight supervision standards are maintained.
Monitor for andimmediatelyreport any behavior, conditions, or incident that could threaten child safety orwelfare.
Ensure compliance with ORR standards related to child protection, prohibited conduct, incident reporting,and mandatory reporting requirements.
Participate in emergency drills, safety meetings, and corrective action planning.
Other duties as assigned by supervisor.
Evacuates site with short notice in case of an emergency

Must be able to assist in evacuation due to severe weatherthreats(i.e., hurricanes, flooding.) 
Adheres to Urban Strategies, ORR and State regulations, policies and procedures.
Performs duties in a safe manner.

About Urban Strategies

Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.
COMPANY CULTURE	Our work is driven by our three core values: Authentic Relationshipsare foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth. Servant Leadershipis rooted in an other-centric mindset that informs the way one leads andbuilds upindividuals, families, and communities. Intentional Compassiondescribes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS	Remote work for eligible positions. Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage. In addition to these benefits, we provide company-paid life and disability insurance. 401K matched contributions up to 4%. Employee Assistance Program. Vacation time is generous but varies depending on program and position. 9 Sick Days and 11 Holidays. Every teammate gets long and short-term disability free. Positions that requirelaptops,the company provides one. Positions that requirecellphone,company issuesone.
PERKS	Meaningful employee engagement programs. Education discounts (BA-PhD) with a variety of education partners.
OTHER	Employment is conditional pending satisfactory results of all required tests and background checks.

Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.

To apply:

Please visit www.urbanstrategies.us/careers

Equal Opportunity Employer

AI can make mistakes. To view the original job title, description and salary, click here.