Assitant Director of Health Professions, Mentor Coordination

Assistant Director of Health Professions, Mentor Coordination

U24: $ 73,899.90 - $118,221.25 (Salaries for internal candidates are determined by a promotional formula. Salaries for external candidates are determined up to step 4: $84,980.24, or dependent on qualifications)

W. Cary Edwards School of Nursing and Health Professions

301 West State Street Trenton, NJ 08618

Thomas Edison State University was founded in 1972 to break down barriers to degree completion. Fifty years later, it proudly serves a diverse body of adult students with innovative and professionally relevant academic programming in a predominantly online delivery. Our team of high-energy student-focused professionals is welcoming new members who are making their mark in education and are ready to help change the lives of thousands of adult students across New Jersey and around the world.

Candidates who are excited by changing lives, committed to the success of all and want to be challenged by new and innovative opportunities, should submit an application.

Summary: 

Under the supervision of the Dean, W. Cary Edwards School of Nursing and Health Professions, the Assistant Director of Health Professions, Mentor Coordination is responsible for the planning, development, implementation, and operations of all mentor and grade administration processes, in coordination with the School and other offices in the University. 

The Assistant Director of Health Professions, Mentor Coordination will coordinate all administrative tasks associated with the contracting and scheduling of courses for graduate and undergraduate mentors, the quality control aspects of the graduate and undergraduate course programs and the management and record maintenance of records pertaining to mentors. This responsibility includes the supervision of professional and support staff in areas such as grades and mentor administration. 

The primary responsibility is to be learner oriented, including providing leadership in support of initiatives to enhance record integrity and promotion of high-quality constituent service in a technological environment. This position entails frequent exercise of independent judgment; the knowledge of educational legislation, including FERPA, the ability to apply it in relation to appropriate functions in coordination with other offices; the ability to prioritize, organize and assign daily work to staff under the supervision of the incumbent, the ability to identify problems, implements solutions and resolve issues with program directors, mentors, and learners. 

Key Responsibilities:

Course Assignments

- Assists program directors in determining the online capability of mentors.

- Resolves course allocation problems caused by changes in mentors' contract status or contractual responsibilities.

- Communicates changes, corrections, and new information regarding graduate and undergraduate mentors to Den, Program Directors, learners, and staff as needed.

- Prepares, distributes, and facilitates the return of mentor contracts.

- Oversees delivery of administrative and course-related mentor information. 

Mentor Communication

- Ensures mentors are provided consistent information regarding administrative and course-related material, and University-wide updates and updates from Mentor Administration.

- Provides information as needed to mentors to effectively perform their contractual obligations. 

- Assists mentors with course-related concerns; mediates a resolution; provides regular and systematic feedback on identified problem areas. 

- Maintains a professional employer-contractor relationship with all mentors.

Record Keeping

- Prepares and/or directs the preparation of reports and studies containing findings and recommendations for the review, information, and assistance of supervisors, with special attention to course evaluations each term.

- Compiles and summarizes statistical and other data for reports to the college and/or other agencies.

- Monitors the school’s budget in relation to mentor compensation on a quarterly basis and reports findings to the Dean and program directors.

- Directs the establishment and the maintenance of essential records and files in accreditation ready formats. 

Other Responsibilities

- Serves on ad hoc and standing committees as required.

- Other responsibilities as assigned.

Competencies:

- Strong organizational and time management skills.

- Attention to detail.

- Good communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency with computer applications (e.g., MS Office Suite, Google G suite, Learning Management Systems).

- Experience in healthcare preferred.

- Enhanced customer service knowledge.

Requirements:

Education: Graduation from an accredited college with a Bachelor's degree supplemented by a Master's degree in Science or a field related to the position to be filled or equivalency as determined by the appointing authority. 
 

Experience: Two years professional experience in a field that is directly related to the functions of the position to be filled or equivalency as determined by the appointing authority 
 

- Applicants who do not possess the required education may substitute required experience on a year-for-year basis (30 credit hours are considered one year of college). 
- A Doctor of Philosophy degree or a Doctor of Education degree may be substituted for two years of the required experience. 

Preferred Requirements:

-A minimum of four (4) years of college-level teaching and/or administrative experience or equivalence as determined by the appointing authority. 

*TESU strives to offer a flexible work environment while balancing the operational needs of the University. As such, we have several options for hybrid-work schedules. Positions determine what type of hybrid-work schedule is available and, if necessary, adjustments are made to support University operations. 

Thomas Edison State University is an Equal Opportunity/Affirmative Action Employer