Slot Technician II - Slot Operations

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Assumes responsibilities of Supervisor Slot Performance in the supervisor’s absence as assigned.
• Helps coordinate and lead slot floor moves and shift assignments.
• Provides direction for Slot Technicians on assigned shift as assigned.
• Has the ability to coordinate Special Projects as assigned.
• Ensures the overall smooth operation of all slot related equipment.
• Keeps slot machines and associated parts in working order.
• Maintains and repairs gaming equipment as deemed necessary.
• General preventative maintenance of gaming tables and slot machines.
• Visually inspects and listens to machines and equipment to locate cause of malfunctions.
• Dismantles machines and equipment to gain access to problem area.
• Inspects and measures parts to detect wear, misalignment or other problems.
• Participates in moves and/or conversions of related gaming equipment as required.
• Trouble shoots and repairs slot machines.
• Safeguards all property assets in the slot department.
• Follows all Internal and Indiana Gaming rules and laws.
• Must have the ability to interact with guests to enhance guest relations.
• Performs related duties as assigned by the slot technician supervisor.
• Must have a strong working knowledge of slot related machinery.
• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.
• Perform work regularly and adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Must have high school diploma or equivalent.  Must have good communications skills.  Must have basic computer skills. Must have two (2) or more years’ experience in a Slot Technician capacity.  Must have minimum three-year experience electronic background.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.

• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• Team Leadership and motivational skills
• Electronics at the circuit board level.
• Technical experience and training with slots.
• Electronic and computer programming.

ABILITY TO:

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and in writing.
• Interpret and explain policies and procedures.
• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

• Consistently communicate effectively with guests, as well as all levels of team members.
• Observe and direct actions of subordinates/trainees.
• Inspect and maintain areas for which responsible.
• Review and comprehend all necessary documentation.
• Use all machine test equipment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.  The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

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