Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are expanding our remote team and seeking motivated, customer-focused individuals who enjoy researching destinations, communicating with people, and organizing vacation details. As an Online Travel Advisor, you will assist clients with exploring getaway options and coordinating personalized arrangements based on their interests, schedules, and budgets.

You may work with clients planning all-inclusive vacations, cruises, family trips, couples escapes, group getaways, tours, celebrations, and international experiences. Previous industry experience is not required. Training and ongoing educational resources are provided.

Key Responsibilities

Connect with clients to learn about their vacation goals, preferences, dates, and budget
Research destinations, accommodations, resorts, cruises, tours, activities, and packages
Prepare personalized options based on individual client needs
Explain available vacation choices, promotions, and reservation requirements
Assist with coordinating accommodations, transportation, excursions, and other services
Complete reservation-related tasks through approved supplier resources
Organize confirmations, itinerary details, and important trip information
Follow up with clients regarding decisions, deadlines, and upcoming requirements
Review booking information for accuracy and completeness
Respond to questions and assist with routine reservation updates
Maintain accurate digital records of client communications and arrangements
Stay informed about destination updates, supplier offerings, and current vacation opportunities

Qualifications

Strong written and verbal communication skills
Friendly, professional, and customer-focused
Excellent organization and attention to detail
Comfortable conducting online research and comparing options
Able to manage responsibilities and follow-ups independently
Basic computer, email, and internet proficiency
Comfortable learning online booking systems and digital tools
Reliable, self-motivated, and willing to learn
Must be at least 18 years of age
Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region

Training & Development

Guided onboarding and introductory training
Supplier and reservation resource education
Destination and vacation product training
Professional certification opportunities
Ongoing coaching and continued learning

Opportunity Highlights

100% remote opportunity
Flexible full-time or part-time scheduling
Beginner-friendly training and support
Access to established travel suppliers and professional planning resources
Travel-related discounts and industry benefits where applicable
Opportunities to build customer service, research, planning, and reservation skills
Continued supplier and destination education