Field Reimbursement Manager

What You Can Expect

How You'll Create Impact

• Serve as the field-based subject matter expert for cryoneurolysis procedures and related reimbursement across sites of care.
• Deliver accurate, compliant reimbursement education to healthcare providers, hospitals, ambulatory surgery centers, coding professionals, billing teams, and revenue cycle leaders.
• Support customers in understanding reimbursement pathways, including coding, claims submission, payer adjudication, and payment considerations.
• Assist customers in identifying potential drivers of denials, underpayments, delays, and other reimbursement barriers.
• Provide practical, customer-focused guidance on reimbursement, coding, billing, coverage, and payment issues.
• Support the development and deployment of reimbursement education materials, field tools, webinars, and customer-facing patient access resources, as applicable.
• Maintain subject matter expertise in CPT, HCPCS, ICD-10-CM, modifiers, and other applicable coding methodologies.
• Monitor and interpret new or evolving CPT guidance, payer policies, and reimbursement developments relevant to the business.
• Develop and communicate clear, consistent guidance regarding coding and billing considerations for new or evolving procedures
• Maintain current knowledge of Category I and Category III CPT codes, modifiers, C-codes, APCs, DRGs, and other hospital and physician reimbursement methodologies
• Monitor CMS and commercial payer policy changes, identify emerging coverage and denial trends, and communicate material implications to leadership and internal stakeholders.
• Build and maintain relationships with key provider stakeholders to support reimbursement education, market access initiatives, and customer engagement.
• Provide field-based reimbursement insights to support strategic planning, customer engagement, and resource development.
• Partner cross-functionally with Market Access, Sales, Marketing, Medical Education, Health Economics and Reimbursement, Customer Care, Legal, and Compliance, as appropriate.
• Help ensure reimbursement communications and educational resources remain accurate, compliant, and aligned with company objectives.

What Makes You Stand Out

• Strong communication, presentation, analytical, and relationship management skills.
• Ability to work independently in a field-based environment and collaborate effectively across a matrixed organization.
• Willingness and ability to travel extensively within an assigned geography and/or nationally, based on business needs.
• Demonstrates sound judgment and professionalism in customer-facing situations.
• Operates with a high degree of accountability, initiative, and responsiveness.
• Builds credibility with internal and external stakeholders through expertise, collaboration, and follow-through.
• Navigates ambiguity effectively and adapts to changing business and reimbursement environments.
• Contributes positively to a culture of compliance, teamwork, and continuous improvement.

Your Background

• Preferred Qualification: Experience supporting pain management, cryotherapy, or other procedural medical technologies
• Preferred Qualification: Strong working knowledge of CPT, HCPCS, ICD-10-CM, modifiers, APCs, DRGs, and other applicable reimbursement methodologies.
• Preferred Qualification: Experience working directly with physicians, hospitals, ambulatory surgery centers, coders, billers, revenue cycle teams, and healthcare administrators.
• Preferred Qualification: Demonstrated ability to analyze and address complex claims, denials, underpayments, coverage issues, and reimbursement challenges.
• Preferred Qualification: Demonstrated ability to interpret CMS and commercial payer policies and translate reimbursement requirements into clear, actionable guidance.
• Minimum Qualification: Bachelor's Degree and 4 years of relevant experience, or Associate's Degree and 6 years of relevant experience, or High School Diploma or Equivalent and 8 years of relevant experience AMER
• •CPC, CCS, CPMA, or another recognized coding or reimbursement certification preferred. (Preferred)

Physical Requirements

Travel Expectations

• This is a field-based position requiring regular travel to customer sites, hospitals, ambulatory surgery centers, industry meetings, and internal business meetings. Travel may be up to 75% if needed, depending on geography and business needs.

This role has a salary range of $150,000-$175,000 annually plus bonus